Meet the team behind Square One Systems
Every performance group and training session at Square One runs on real shop-floor experience. This team has worked the counter, run the numbers, and led the coaching groups, so the guidance you get is practical, not theoretical.
Erin Solis
Senior Vice President of Operations
Erin oversees Square One’s performance groups, giving repair shops the training and support they need to run stronger operations. She’s spent 28 years in the industry, starting in a body shop at 16, and built her career around safe, proper repairs and OEM compliance. Before Square One, she served as VP of OEM and Industry Relations at Certified Collision Group, working to strengthen ties between shops and manufacturers. A board member of SCRS and active industry mentor, she’s especially committed to supporting women in collision repair.
At home, she’s kept on her toes by her two kids, Ryder and Chloe.
Ryan Ross
Vice President of Member Development
Ryan works directly with collision center owners and leadership teams to build stronger, more resilient businesses through peer-facilitated performance groups and financial analysis. His approach starts with listening: understanding what success looks like for each business, then aligning strategy and support to get there. Before joining Square One, he spent nearly two decades at AkzoNobel, moving from Account Manager to Services Consultant to East Market Services Manager, building a track record of driving growth across the collision repair supply chain.
His philosophy: results matter, but how you get there matters just as much.
Kristen Henry
Director of Training & Development
Kristen grew up working on cars alongside her grandfather, father, and brother, sparking a lifelong passion for the automotive industry. She’s run a Paintless Dent Repair company, managed OEM-certified collision repairs, and developed educational courses in both, plus she brings marketing and PR expertise from the auto body industry. That range positions her to expand Square One’s training programs and deliver top-tier education to partners and clients.
Based in St. Louis, Kristen spends free time hiking with her husband and dogs, and she’ll always stop to pet one along the way.
Kim Dwyer
Member Services Specialist
Kim brings more than 25 years in the collision industry across customer service, office operations, estimating, production, and parts management. As a Regional Office Manager, she became a trusted resource for teams across multiple locations, providing training, onboarding, and operational support that helped them succeed. She’s driven by a passion for solving problems and helping others reach their goals.
A Pacific Northwest resident, Kim spends her free time camping, traveling to Maui, and cheering at the racetrack with her husband and three kids.
Ready to see what a performance group can do for your shop?
Connect with the team to find the right group and start benchmarking against the best in the industry.